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Audit Trail, App Health, and Tier-3 Support

This set of views delivers comprehensive operational traceability, project storage management, and advanced remote diagnostic tools for your mobile fleet.

1. Organization Audit Log (/audit)​

Accessible to organization administrators and auditors, the Audit page (/audit) provides an immutable record of all key actions performed across your projects:

Tracked Events​

  • PATCH_APPROVED: Release reviewer approval of a patch.
  • PATCH_PROMOTED: Promotion of a patch from testing (staging) to production (stable).
  • RELEASE_LOCKED: Final locking of a store base release.
  • ROLLBACK_TRIGGERED: Emergency revocation of a faulty patch.
  • KILL_SWITCH_ENGAGED: Temporary suspension of OTA traffic for a release.
  • MAINTENANCE_PURGE: Cleanup of retired artifacts.

Audit Exports​

Every log entry stores the actor, their assigned role, originating IP address, and timestamp. You can export complete log sets in CSV format for internal governance and compliance reviews.

2. Artifact Storage & Version Cleanup (/health)​

The /health page allows project administrators to monitor resources and manage patch storage:

  • Storage Tracking: Real-time visibility into disk usage by compiled patch diffs and debug symbols.
  • Legacy Version Cleanup: One-click cleanup of outdated patch diffs associated with base releases no longer distributed in app stores.
  • Audit history is preserved indefinitely for regulatory and historical accountability.

3. Tier-3 Device Diagnostic Console (/support)​

The /support screen enables your support engineering team to assist mobile users without requiring physical access to their devices.

Key Support Capabilities​

  1. Search by Support Code (#8CAR): Instantly locate a user device using the 8-character code generated directly within the mobile app.
  2. Device Hardware Profile: Hardware model, OS version, CPU architecture (arm64, armv7), and active channel (stable, staging).
  3. Patch State: View currently installed patch number, download history, and delivery status.
  4. Targeted Device Rollback: If an update causes an unexpected issue on a specific device, trigger a 1-click targeted rollback back to the store base release.
  5. Canary QA Whitelist: Enroll internal test devices to immediately receive staging patches prior to general release.